The companies were drawn together by two founding concepts: Both were created following the housing market crash of 2008 and both companies are committed to delivering a superior client experience to each and every homebuyer they serve.
Acadia Homes has been recognized for this commitment with awards for service excellence from highly respected homebuilding industry organizations such as 2-10 Home Buyers Warranty and GuildQuality, while Angel Oak Funding consistently achieves high customer satisfaction with 94 percent of its clients indicating a willingness to refer the lender to friends, family members and associates on post-closing surveys.
“We didn’t wish to partner with a large national financial institution where we and — more importantly — our home buyers might be only a number,” explains Gregg Goldenberg, president and CEO of Acadia Homes & Neighborhoods. “In addition to proximity, our locally-based companies share common philosophies with regard to our personal growth and approach toward customers. Just as we try to provide a personalized experience to our homebuyers through encounters with everyone from skilled and knowledgeable on-site agents and builders, to the talented team at our Design Gallery and corporate office throughout the home buying process, Jeffrey Conn and his mortgage lenders at Angel Oak Funding strive to bring a best in class experience from the moment a contract is inked all the way to the closing table.”
Having partnered with major lenders in the past, Goldenberg and his team appreciate the fact that they are now working with a local decision maker that is heavily involved in its business and processes, much like the rapidly growing Atlanta home builder, which currently has 25 neighborhoods throughout metro Atlanta, with more on the way.
“Angel Oak Funding is proud to be the strategic mortgage partner of Acadia Homes and Neighborhoods,” said Jeffrey Conn, licensed mortgage advisor for Angel Oak Funding. “Through due diligence, they found that our diversified portfolio of loan programs would best meet their homebuyers’ mortgage needs. Acadia and its homebuyers appreciate the fact that we can offer them flexibility, as well as a dedicated staff to get prospective clients approved and in their new Acadia home faster than some of our competitors. Of course, we love the fact that Acadia and Angel Oak Funding are two Atlanta-based companies that our positioned to grow together based on our shared commitment to providing the very best in quality products and customer service.”