Marietta Police say that on July 12, Tiffany Denise Allen confronted customer Jennifer Schwenker, who had brought her autistic twin boys and service dog to the restaurant at 1291 Bells Ferry Rd.
Allen, who was off-duty but inside the restaurant, became irate that the dog was in the eatery and confronted Schwenker, according to police. Schwenker explained the dog was a service animal, but Allen continued to harass Schwenker, going so far as to follow her into the restroom, police said.
During this time, Schwenker lost track of one of her children and ran outside to look for him, throwing her cup down as she ran. Believing that Schwenker had thrown the cup at her, Allen charged after her and hit her in the face, according to a warrant for Allen’s arrest.
Surveillance video inside the restaurant shows employees holding Allen back, but did not capture the alleged slap, the warrant says.
Allen's court date is set for October 5.
Follow us on Twitter!
The American Disabilities Act laws need to be fair to the disabled as well as the public at large. There is a "service" dog in my no-pets building and the owner makes no attempt to handle or manage it respectably in public places. I love dogs, but irresponsible dog owners ruin things for everyone
Just my opinion.
I've lived in this area for a while, and some people like Ms. Schwenker can be snobby, full of attitude, and outright vicious when "explaining" the situation without really explaining aything.
I'll bet the employee is really the victim in a way, because sometimes parents of the disabled can REALLY come up with the most incisive, angering, dismissing speech - I have been on the receiving end of these people.
On the other hand, the employee really IS young enough to be absolutely ignorant and managers not properly trained can be really hot-headed about seeing their authority cut to shreds when they find out that they are wrong.
I am jobless because I dared correct a manager, and now no one will call history-checking HR people back - ever. So HR people think I'm lying about the only (small) employer on my GA job history. Back in Jax (Florida), the situation was MUCH better.
My verdict? Both parties are guilty of puffy egos and the cup throwing incited an already steamed person into a snap-reaction of rage onto what APPEARED to be a nob, who was, in fact, likely defending her right to be there with the dog.
Sounds like the dog owner was heavily engaged in showing the McManager who was Mcboss...and throwing things too.