Local agent earns excellence certification
May 07, 2014 01:15 AM | 1312 views | 0 0 comments | 18 18 recommendations | email to a friend | print
Thomas Schlosser
Thomas Schlosser
Thomas Schlosser Jr., an American Family Insurance agent at 2650 Dallas Highway SW in Marietta was recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification.

The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. The process consists of a customer satisfaction survey, which measures customers’ overall experience with their current American Family agent.

Only agencies performing in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.

Schlosser has been an agent for American Family since June 2010.

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