American nightmare
by Katy Ruth Camp
krcamp@mdjonline.com
January 17, 2010 01:00 AM | 2501 views | 14 14 comments | 25 25 recommendations | email to a friend | print
Bernadette Bodziak begins to cry in frustration as she speaks of how she was not able to provide the kind of Christmas for her daughters, pictured right, that she wanted to since she is having to pay extra fees to keep her home from being foreclosed on. <br>Photo by Laura Moon
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MARIETTA - Bernadette Bodziak of east Cobb is among more than 13,000 Cobb property owners who received foreclosure notices last year.

For her, the American Dream has become a living nightmare as she has been fighting her mortgage lender since August to keep her east Cobb home off the auction block.

Although she doesn't deny falling behind on some payments, she insists she has adhered to a repayment agreement signed with the lender and yet is still threatened with foreclosure.

Bodziak, 43, is a Delta flight attendant and a single mother of two teenage daughters. In June of 1999, she bought her ranch-style home in east Cobb for $105,000. She put 20 percent down, borrowed $85,000 from Wells Fargo Home Mortgage, Inc, and said she still owes about $70,000.

Bodziak said she never had problems paying her mortgage until last year, when health issues caused her to miss work. She fell about three months behind on her $750 per month house payment. When she returned to work, she picked up extra shifts to catch up on her bills.

After receiving a letter from Wells Fargo that the house was in foreclosure, she called the lender and agreed to a repayment plan that included a $1,750 upfront payment with about $1,000 per month due until September 2010.

"I knew I had been behind on those payments, so I was just so thankful to have an option and, even though the fee was a lot of money, I didn't want to lose my home," Bodziak said.

She made the payments, on time, in September, October and November, as the repayment agreement dictated.

But her November payment was returned with a letter from Wells Fargo stating: "Enclosed are the following negotiable items which are being returned as the funds do not represent the total amount due to reinstate the account. As of this date, there are no written arrangements agreeing to accept the enclosed funds."

"It really got me panicked because the agreement says if they don't receive a payment, they can foreclose on my house," Bodziak said.

And that's exactly what began to happen.

She called the lender but got transferred around to employee after employee. One customer service representative told her that her house was, in fact, in foreclosure and was set to be auctioned on Jan. 5.

"I kept telling her, I have a signed contract that says as long as I pay what I agreed to pay each month and on time, which I have, then my home would not go into foreclosure. So then she told me, 'let's do a repayment agreement' and I just got so frustrated," Bodziak said.

After several calls and no resolution, Bodziak sought help from attorney Jennifer Jordan of Pate and Brody LLP in Atlanta.

Jordan agreed that something was not right. "Who sends back a mortgage payment to a homeowner with a signed repayment agreement and puts them in foreclosure? It's one thing if someone isn't paying after six months, but she was honoring her contract, so I knew something was wrong," Jordan said. "I see a lot of people where it's clear they're trying to get out of paying something. But (Bodziak) had solid records that showed she was doing everything she was told and yet was still facing foreclosure."

But Wells Fargo Home Mortgage spokeswoman Teri Schrettenbrunner said the company has done all that it can for Bodziak and that legal requirements forced the company into foreclosure proceedings.

"We have been working with this customer since 2008 to find solutions to assist her, as is Wells Fargo's practice," Schrettenbrunner said.

"The circumstances are very complex," Schrettenbrunner said. "We have gone through several options with Ms. Bodziak and have worked with her attorney to keep it from being foreclosed on in January, but there is a whole slew of things that have happened since she signed the repayment agreement."

"There are other circumstances that came into play that she did not pay," the spokeswoman said, though she declined to say what any those circumstances are.

Jordan insisted that her client is doing everything outlined in the repayment agreement.

"We have both called repeatedly to find out how much these fees are and what they are for, and we continuously get different answers for the amount and no answers for what the fees are going towards," Jordan said.

She won a temporary restaining order in December to halt the foreclosure for 30 days, and has also filed a civil suit againt Wells Fargo Home Mortgage for attorney fees, bad faith and intentional infliction of emotional distress. A hearing has not been set.

"I can't tell you how unnerving it is to live each day in fear that any minute the sheriff could come knocking on my door and we're out of our home," Bodziak said. "I even took a side job doing people's laundry just to have some sort of money to give my girls a Christmas, but all of that went to these fees that nobody will even tell me what they're for." Her daughters' Christmas gifts were lip gloss, a book and a T-shirt, Bodziak said.

Should Bodziak lose her suit, she said she will likely have to pay thousands of dollars to Wells Fargo to cover the company's attorney fees.

"But I have no choice other than to stand up for what I know is right because I have documentation that I have done everything I am supposed to, and would not be surprised if other people are dealing with this same thing," she said. "It's a nightmare. An absolute nightmare."
comments (14)
« T Bennett wrote on Monday, May 24 at 12:48 PM »
Hire a lawyer!!! I'm sure the facts are disclosed here. We are going through a similar situation with Wachovia. There has been so much fraud and failure to abide the FDCPA laws, that we have no choice.
« In the same boat! wrote on Monday, Jan 25 at 07:49 AM »
I am going through the same thing with Suntrust. Except I sent them $8,000 and started paying the repayment plan then they started sending my money back to me...and I sent it Western Union! Something has got to be done with these lenders!
« Terrible! wrote on Wednesday, Jan 20 at 01:54 PM »
This actually sounds like a computer glitch. Since payments weren't made during the review period, the computer probably spit out the account as past due & referred it to another division to proceed with foreclosure. All without a competent human being eyeballing it through the process.

Regardless of what is happening, this is completely inhumane and a total abuse of power.
« To *annonymous* wrote on Tuesday, Jan 19 at 01:57 PM »
Regarding your statement: "Now she has a letter from a law firm saying pay the balance ($122,000) or we foreclose."

THAT DOES NOT SOUND LIKE A FORECLOSURE NOTICE. That is more than likely a collection service trying to get you to hand over money before any kind of modification can be worked out. They have ways to know when your loan is in default and swoop in like vultures trying to make the quick buck. Check to see if somewhere on that letter there is a disclaimer stating "this is an attempt to collect a debt" (or something like that). If it's there, you're receiving junk from collectors and not from your bank.

We get dozens of those but until we get an official foreclosure notice, we ignore them. The last thing in the world I would do is hand over money to a lawfirm before checking with my County to make sure an official notice has, in fact, been filed.

« Boycott Big Banks wrote on Tuesday, Jan 19 at 12:45 PM »
Say *no* to Bank of America, Wells Fargo and the like. You have no face there. They don't know you and they don't care.

Do business with your own local credit union.

Maybe if the big boys lose enough customers they will change the way they operate.
« Modification = Scam wrote on Tuesday, Jan 19 at 12:41 PM »
When my husband lost his job 14 months ago, we immediately contacted our mortgage company (then Countrywide) to request modification. The reply was basically that they wouldn't even talk to us since the account was current and we'd never missed a payment. We had never even been late!

Countrywide told us they would assist with a mortgage modification only if the loan was in default, i.e., 3 months or more in arrears.

So, we missed 3 payments. BIG mistake. That's when they have you and your're at their mercy. Countrywide mortgages are now owned by Bank of America. With every passing month of our mortgage modification review, the balance of our arrearage grows. If the bank suddenly demands that balance (and they legally can), then we're sunk. In the meantime, B.O.A. continues to tell us that the mortgage modifcation "is under review by the underwriter" as the default balance gets larger.

In hindsight, the only way for us to have beaten this scam would have been to put those 3 missed payments into a savings account as well as the difference between each month's lowered payment and the amount of the regular payment. Then we'd have the total due amount set aside if the bank ever calls us on it.

The problem is, we acted in good faith that Bank of America really was modifying our mortgage and with my husband out of work, we used that money to pay bills, utilities and buy groceries.

Banks have now paid back all the TARP money to the federal government. They don't have to abide by any phantom *Obama* policy which was supposedly put in place to keep honest home-buyers from this fate.

Que Sera Sera -- and live 'n learn.

« anonymous wrote on Tuesday, Jan 19 at 11:55 AM »
My daughter is going thru the same bizarre process with Wells Fargo. She started with Wachovia. All she wanted was to re-finance at a lower rate. She has never missed a payment! Wachovia told her to stop payments while her request was under review. Then she got a call from Wells Fargo saying they were taking over and to send back payments. She did and then W/F returned the check saying the case was in "Foreclosure". Now she has a letter from a law firm saying pay the balance ($122,000) or we foreclose.

It's a great way to pick-up a clean mid-price home

cheap and re-sell at a profit! Needless to say my daughter is a "basket case"!
« Corrupt Banks wrote on Tuesday, Jan 19 at 11:39 AM »
In response to *Makes No Sense*, I disagree with you. I believe the homeowner is not hiding anything and that the facts HAVE been disclosed.

We're going through the same thing with Bank of America. We were *semi-approved* for a mortgage modification and have faithfully paid a reduced mortgage payment not only for the first three *trial payments*, but also for an additional three months.

For 6 months now we've done everything we're told to do, yet B.O.A. continues to send certified mail requesting the same documents over and over again (tax returns, employment information, etc.), which we dutifully send to them repeatedly.

Every month we get a *forecosure date* sent to us in the mail. We are now facing a Feb 5th forclosure.

We now believe the Bank's plan was apparently to lull us into thinking they were really going to help us while the reduced payments result in making our arrears balance higher and higher.

Because we have adhered to B.O.A.'s "mortgage modification plan", we have accumulated an unpaid balance of $11,000 (regular house payment minus reduced house payment X six months).

We're waiting for the final letter saying "pay the $11,000 by ______ date or we take the house."

I know that letter is coming.

And, yes, it's a nightmare.
« mk-got hope??? wrote on Tuesday, Jan 19 at 09:16 AM »
Wells Fargo wouldn't work w/ me either,... after significant drop in income & falling house value,... they let me know the stimulus or TARP they recieved was mere (incentive) for them to help struggling homeowners. Their real goal is to entice MORE losers to sign away their lives for 30 years on homes the cannot afford. Good luck Ms. Bodziak, if you work hard & play by the rules,... you don't get help! That is all part of the bigger plan to gain power & buy votes!!
« ecsahm wrote on Sunday, Jan 17 at 09:10 PM »
This is the second one I've heard of like this from Wells Fargo. Maybe the bank should be investivated on a larger scale.
« Makes No Sense wrote on Sunday, Jan 17 at 03:01 PM »
Something hasn't been disclosed in this story. Its rediculous to think that in 2010 a mortgage lender would choose "some money" or "late money" over NO MONEY.
« mk-got hope??? wrote on Sunday, Jan 17 at 10:09 AM »
See, Ms. Bodziak,... BECAUSE you have done everything RIGHT,.. you will be screwed. People who have played by the rules, live w/in their means & don't stand in line for gov'ment assistance are the middle class Americans that the government DOESN'T care about. The stimulas is not for YOU! The stimulas money & incentives given to Wells Fargo & other mortgage companies is meant to help buy votes for the democratic party. I too, am w/ Wells Fargo, lost much of my income due to the illegal aliens lowering Americans wages, have struggled to make my house payments on my modest home in Smyrna,.... but no way would they allow me a tax break or anything like what the people are recieving who really can't afford homes & are getting a $7,000.00 credit towards a home. (not to mention cash for clunkers, food stamps, free college tuition, health care, free dental,... list goes on,...)

Maybe the next thing we will be asked to do, is give up our homes & allow the Hatian's to come live in our homes for free. That would certainly secure several more million votes for the socialist dems!

Good luck Ms. Bodziak,... don't let them break your spirit!!
« Nobama needs to go wrote on Sunday, Jan 17 at 08:52 AM »
Obama and his administration has had NO oversight on mortgage companies and banks. I do not feel badly for people who over extended themselves from day one and live in $300,000 homes and upward. They have Lexus' and just want to live above their means, so I have no sympathy. This single mother is different. Obama made it look as if he was saving everyone by this useless stimulus package and all these billions dollars thrown to help Americans. It is one horror story after another with Americans being in debt to China forever. We DO NOT have the money to help all these other countries who are in need when our own people are suffering. We are NO longer the wealthy country we were and so far in debt to China it is going to bite us in the butt sooner than later. Wells Fargo should be ashamed of themselves.
« ticked off wrote on Sunday, Jan 17 at 07:45 AM »
I think this is a good example of why people don't trust their financial institutions. What people should do is change who they do their business with. Its all about money, in every way. And I would be willing to bet money that even though this is bad publicity for the bank, they won't change and try to help this woman or any other of their customers.